Frequently Asked Questions by Passengers Needing a Rental Car at the Airport

21.02.2026

Airports are not only the start and end points of travel but also places where many passengers handle car rental processes. After a long flight, the thought of renting a car can sometimes be exhausting. In this guide, you will find the most frequently asked questions by passengers renting cars from airports and the answers to these questions.

Where are the car rental offices located at the airport?

In most airports, car rental offices are located on the arrival floors of terminals. In some major airports, car rental offices may be located in a separate building or at a location outside the airport boundaries. It is a good idea to check the location of the car rental section on the website before arriving at the airport.

What documents should I carry with me?

Generally, a valid driver's license, an ID card or passport, and a credit card are required to rent a car. International visitors typically also need to have an international driving permit.

Is there an age restriction when renting a car?

Yes, most car rental companies set a minimum driver age. This age limit is generally 21 years, although it can vary in some countries and companies. Additionally, a young driver fee usually applies to drivers under a certain age.

Is insurance necessary when renting a car?

Various insurance options are offered when renting a car. Basic car insurance is usually mandatory, but additional insurance options, such as Collision Damage Waiver (CDW), are also available. Choosing the most suitable insurance option for your rental car helps protect you against potential damages.

Is it possible to drive the rented car to a different city or country?

This depends on the rental car company and the rules of the country from which the car is rented. Most companies offer the possibility to drop off the car in a different location, but this is often subject to an additional fee. Additionally, crossing borders between different countries usually requires special permits.

What should I pay attention to during the car handover?

When receiving the car, check for any existing damages and report these damages to the representative of the rental company. If you notice any damage on the car, it is important to document this condition with evidence. Also, check the fuel policy of the car (full to full, or same as picked up).

Are there discounts available for long-term rentals?

Yes, most rental companies offer discounts to customers who rent for a long period. If you plan to rent for several weeks or longer, you can benefit from these discounts.

This guide provides essential information and tips for passengers considering renting a car from the airport. We hope this information will help make the rental process easier and smoother as you plan your travel.